Contact Us
THORENS • CONTACT
Get in Touch
Dedicated support for product questions, service requests, and authorized agency enquiries.
General Support
Email: help@thorenslighter.com
Orders, product care, after-sales assistance.
National & Regional Agents
Email: join@thorenslighter.com
Distribution, partnership, authorized representation.
Website Operations Address
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States
Used for website operation, administration, and compliance. Not the brand headquarters.
Head Office
Gärtnersmattweg 9
3174 Thörishaus
Bellevaux 20
2000 Neuchâtel
Switzerland
Registered offices & corporate correspondence.
Response Time & Hours
- Replies within 24–48 hours.
- Mon–Fri, 9:00 AM – 6:00 PM (GMT).
Contact Form
Submit via our Contact Us page.
Best for detailed requests and attachments.
Our Commitment
- Professional, friendly support.
- Clear and timely answers.
- Your information is kept confidential.