Contact Us

THORENS • CONTACT

Get in Touch

Dedicated support for product questions, service requests, and authorized agency enquiries.

General Support

Email: help@thorenslighter.com

Orders, product care, after-sales assistance.

National & Regional Agents

Email: join@thorenslighter.com

Distribution, partnership, authorized representation.

Response Time & Hours

  • Replies within 24–48 hours.
  • Mon–Fri, 9:00 AM – 6:00 PM (GMT).

Contact Form

Submit via our Contact Us page.

Best for detailed requests and attachments.

Our Commitment

  • Professional, friendly support.
  • Clear and timely answers.
  • Your information is kept confidential.