Contact Us
THORENS · Client services
Get in touch.
From your first question to the care of your lighter, we’re here to help.
01 · Customer care
A personal point of contact.
Contact us for order enquiries, product care and after-sales assistance. For service requests, include your order number or proof of purchase and clear photos or video. Read our one-year limited warranty and lifetime repair support policy.
help@thorenslighter.com02 · Business partnerships
Build with THORENS.
For retail, distribution and authorized dealership enquiries, email us with your company, market and sales channels.
join@thorenslighter.comWebsite operations
30 N Gould St Ste RSheridan, Wyoming 82801
United States
Our address for website operations and administration.
Write to us
Send us a message.
Tell us how we can help. To share photos or videos, email help@thorenslighter.com.