Get in touch.

A personal point of contact.

Contact us for order enquiries, product care and after-sales assistance. For service requests, include your order number or proof of purchase and clear photos or video. Read our first-year complimentary repair and lifetime warranty support policy.

Complimentary repair service for one year from delivery, followed by lifetime warranty support. Parts, shipping, or service fees may apply after the first year.

Build with THORENS.

For retail, distribution and authorized dealership enquiries, email us with your company, market and sales channels.